Privacy Policy

Backroad Beauty & Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://backroadbeautyandco.com/) or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Appointment details

  • Any information you provide when contacting us

2. How We Use Your Information

We use your information to:

  • Book and manage appointments

  • Process payments

  • Send appointment confirmations and reminders

  • Provide customer support

  • Send SMS messages (if you opt in)

  • Improve our website and services

3. SMS Communications

If you provide your phone number and opt in, you may receive SMS messages from us related to your appointments and services.

  • Message frequency may vary

  • Message and data rates may apply

  • You can opt out at any time by replying STOP

  • For help, reply HELP

For more details, please review our SMS Terms & Conditions page.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Payment processors

  • Booking or scheduling platforms

  • Service providers that help operate our business

All third parties are required to keep your information secure.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is completely secure.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

To make a request, contact us using the details below.

7. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

Backroad Beauty & Co.
Email: support@backroadbeautyandco.com
Phone: +1 419-688-4000
Address: 182 Main St, Butler, OH 44822, United States