Terms and Conditions

Welcome to Backroad Beauty & Co. By accessing our website (https://backroadbeautyandco.com/) and booking our services, you agree to the following Terms and Conditions.

1. Services

Backroad Beauty & Co. provides professional beauty and wellness services, including waxing and massage services for both men and women. All services are subject to availability and may be modified or discontinued at any time without notice.

2. Appointments & Bookings

  • Appointments must be booked through our website or approved booking methods.

  • You agree to provide accurate and complete information when making a booking.

  • We reserve the right to refuse or cancel appointments at our discretion.

3. Cancellation & No-Show Policy

  • Cancellations must be made at least 24 hours in advance.

  • Late cancellations or missed appointments may result in a cancellation fee.

  • Repeated no-shows may lead to refusal of future bookings.

4. Payments & Refunds

  • Payment is required at the time of booking or after service completion.

  • We accept major payment methods as available at checkout.

  • All services are non-refundable once completed.

  • If you are not satisfied, please contact us within 48 hours so we can address your concern.

5. Health & Safety

  • Clients must disclose any medical conditions, allergies, injuries, or skin sensitivities prior to services.

  • We reserve the right to refuse service if it may pose a health risk.

  • Clients must follow all pre- and post-care instructions provided.

6. Age Requirement

  • Clients must be at least 18 years old or have parental/guardian consent for services.

7. Professional Conduct

  • We maintain a respectful and professional environment.

  • Any inappropriate behavior may result in immediate termination of service without refund.

8. Liability Disclaimer

  • While we take every precaution, individual results may vary.

  • Backroad Beauty & Co. is not responsible for adverse reactions if relevant health information was not disclosed.

9. SMS & Text Messaging

By providing your phone number and opting in, you agree to receive SMS messages from Backroad Beauty & Co., including appointment reminders, updates, and customer support messages.

  • Message frequency may vary

  • Message and data rates may apply

  • You can opt out anytime by replying STOP

  • For help, reply HELP

For full details, please review our SMS Terms & Conditions page.

10. Website Use

All content on this website is for informational purposes only. Unauthorized use, reproduction, or distribution is prohibited.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information

Backroad Beauty & Co.
Email: support@backroadbeautyandco.com
Phone: +1 419-688-4000
Address: 182 Main St, Butler, OH 44822, United States